Sent ETH BEP20 to a deposit address that accepts ERC20 only

Support & Feedback English
1

I made two transactions of $500 and $800 in ETH and they was never received by the casino. Can someone help me? The deposit was 4 days ago

2

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste and attach a screenshot as well)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors, if any)

1 Like
3

Are you sure you paid the correct ETH address?

More information required.

4

0xe027950b556f82498c40a73e8acc520295bbeeb0e5422e6f6ff3e07a3b59e0a7

0x29d56ac4a6aaba0bfb49380075823c71f91a67f34056b00a5e113289d2ed70d1

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Both transactions are for casinos. Just a regular deposit. Checked both my casino accounts and none of them have received anything.

5

Hello it shows you have sent BEP20 ETH. You need to contact the receiving wallet support team to know if they support BEP20 deposits.

6

I can contact them, I believe they only accept ETH, BTC, LTC and so on. What happens if they don’t accept BEP20?

10

If they do not accept it, and they are not willing to credit nor recover it, then, unfortunately, you may consider it as lost. Triple-check next time before transacting.