Sent in an ethereum for the past two weeks but not reflected

Support & Feedback English
1

I sent in 0.01eth for two weeks, it says received below but never reflected. I will like you to do something about it and below is the screenshot of the transaction.

Screenshot_20200217-074255
Screenshot_20200217-074255720×1280 45.5 KB

2

Please update your app first. Here are the official download links:
https://community.trustwallet.com/t/where-to-download-trust-wallet/693/4

If you still need assistance, can you provide us the following information:

  1. Trust Wallet app version
  2. Crypto address
  3. Transaction ID (if you have any)