Sent some twt but am yet to receive it in my exchange wallet

My name Is James, I sent twt to my exchange wallet but am yet to receive it. Wat should I do?
It was two transactions but only one came the other was sent but am yet to receive it

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To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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The first transaction I did am yet to receive but the second one I have

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Hello you received 400 TWT to your address 0xDBD8150E9852Fb428c9536F4e9ff098beFcCb30F

You also sent 200 TWT to another wallet after 0x2dca8b8cCfc3686a1EA1Ba0c6Ee11f15a0e968cb

Therefore you are left with 200 TWT

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Am yet to receive it in my exchange wallet, what should I do? Is it from trust wallet or the other exchanger wallet

Hi @Unegbe99
Did you confirm if the exchange supports BEP20 TWT deposits?
Please contact the customer support of that exchange so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

I have same issue with this I brought btcst on pancake swap.finance using my usdt $50 and am yet to receive it in my trust wallet balance but it says successful but no coin yet please resolve it I need my money

Hi @dexter1
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

Yes, that wat I have been using, I did two transactions of same amount, 200twt but I only received one

@Unegbe99 Kindly read the explanation here.
Your tokens are not missing, you received 400 TWT and sent out only 200 TWT.

Transaction Hash:

0x91449f3c692fca078e68696c0518cacf9ac959958727fc2f6f0d508dcf3d7721

From:

0xcf39a6b734d315d5afd12624c1fc65344925af48

Find solution to my coin please I need my $50

Wait I will do that now okay I can’t send screenshot here of my trust wallet how to send it it’s telling me media isn’t allowed

Hello @dexter1
You need to add your BTCST as a custom token.

Use the following details below
Network: Smartchain (BSC)
Contract: 0x78650b139471520656b9e7aa7a5e9276814a38e9
Decimals: 17

Here is a guide on how to:

I neeed someone to help me with bnb charges fee I have like 900$ please help me lguys am new