Sent usdt from trustwallet to erc20 usdt on bitmart

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1

Hi trusters,
I have sent usdt bep20 from trust wallet to Bitmart erc20 (mistake).
In bitmart the balance is 0. How could I fix this? I would like to have the amount back on trustwallet. Any help please

Screenshot_20210406-154218_Trust Wallet
Screenshot_20210406-154218_Trust Wallet1080×2280 132 KB
Screenshot_20210406-154349_Trust Wallet
Screenshot_20210406-154349_Trust Wallet1080×2280 133 KB
Screenshot_20210406-154505_BitMart
Screenshot_20210406-154505_BitMart1080×2280 133 KB
Screenshot_20210406-160518_Samsung Internet
Screenshot_20210406-160518_Samsung Internet1080×2280 224 KB

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3

Hello @Driss,

You already sent the crypto to them. It is irreversible. Contact Bitmart’s customer support and see if it is still recoverable. If they cannot retrieve or credit your account, then, unfortunately, you may consider it as lost. Be careful next time and triple-check things first.

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