Simulation Error: AccountNotFound on Solana Blockchain

Support & Feedback English
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Description of the Issue:

Hello Trust Wallet Support Team,

I am facing a “Simulation Error: AccountNotFound” issue when attempting to swap tokens using the Trust Wallet app. Below are the details of my environment and the transaction:

App Details:

  • App Version: 8.31.4
  • Device Model: RMX3195

Wallet & Transaction Details:

  • Wallet Address: B19wSZCH31xGJLzU6LdLttXgSGH82ACq1hCobpmdr2DW
  • Transaction Hash (TX Hash): XHp5YNZE2bM8Te8HN1BSyNEBoXtShQqRU13uXkd37iG6oStg7DeT7KyvseRjJ24P5SyP1DRgETD6459pf9JWhkP
  • Blockchain: Solana
  • Asset: USDT (19 USDT balance)

Error Message:

  • Error Displayed: Simulation Error: AccountNotFound

Additional Information:

  • I have attached a screenshot of the error for your reference.

Kindly assist me in resolving this issue. Please let me know if further details are required.

Thank you,
Arbaz Liaquat

8 Likes
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@arbazliaquat You need SOL to cover gas fees when you want to make a swap or transfer tokens out on the Solana network

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Error Displayed: Simulation Error: AccountNotFound
i am having the same problem. my coins are showing in the wallet and on the blockchain but can’t be sent?? I have re down loaded the app etc and used my words to show the wallet.
my wallet was compromised and some coins taken and i want to remove the rest to another trust or other wallet

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@noelle88 You need Solana to cover gas fees for transactions on the solana chain.

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6

hooray it worked .
the solana arrived in the trust wallet and the 2 solana chain coinswent to my other wallet.
thank you… it has taken me nearly all day to figure this system out but got there and my coins are safe. now just got to figure out about the Theta fuel because they are in the trust wallet but the new wallet doesn’t want to accept them???

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@noelle88 Since your wallet is compromised, you could create a new wallet and just send to that so that way you’re at least safeguarding your funds while you figure out where to finally send them.

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Please Tobi I’m having the same issue right now, which of the SOl will be for the Gas fee

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@Kvng You need native Solana as gas fees.

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Please tell me do, do I have to buy solana coin to solve this simulation problem

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12

@Tobi so you are saying I have to buy solana inorder to trade in solana chain

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@ranbir1 You need solana for gas fees for transactions on the solana network.

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14

So, if I have some usdt (SOL) and 0 Solana (SOL) I can’t swap it without buying 0.05 sol for gas fees?

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@Jabka Yes you need SOL to cover the gas fees for transactions on the Solana network.

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Same! I’m facing this same problem… so just tell me I just neet sol to cover gas fees right… so if someone send me sol so will I able to transfer it then?

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@Prashuuu45 You need SOL to cover transaction fees on the solana network.

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How can I get my wallet address?.
How can it be sent out❤️?.
Where can the wallet address be found??.

3 Likes
19

How do I copy out my account details,as in the account number?
How & where can it be found.
I need to send to an app.

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@Ritanky2 Click on the specific token and select Receive to copy your receiving address or Send if you are trying to send out.

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23

I am facing the same weird issue. I sent usdt (solana) and can’t buy any sol coins.
It seems require at least some amount of SOL to buy sol - its very strange and looks like a BUG?

why you can’t advise to pay fees from usdt for the transaction ?
No I can’t do anything:

  • can’t send usdt back
  • can’t buy inside network

get the same error: “Simulation Error…”

3 Likes
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@akushyn You need solana to cover fees on the solana network.
You can’t take the fee from another token because you need Solana.

2 Likes