Someone transferred USDT and it has not showed up

My broker transferred USDT (ERC20) to me on Monday 24 Apr and has not shown up in my Trust Wallet account yet. My broker said it would be 24-48hrs and we are clearly long past that. This is my first transaction with Trust Wallet and I’m beginning to regret it. How can I find out where my USDT went to? Do you hold transaction if it over a certain amount?


Hello @dagair2022,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

I don’t have the hash# (not even sure what that is)

But a broker sent USDT on Tuesday 25th April to the ERC20 addresses as shown above and it has not appeared in my Trust Wallet, what could be the delay, I thought transactions where quick?


Hello @dagair2022 , your wallet is empty as you can see here and we can’t do nothing about it .

I have same issue … someone transferred btc into my wallet since 26th it’s on Blockchain but not reflecting in my wallet

Hello @Sammy344 you should open a new topic . it’s not the same case .