Successfully transfer safemoon token from trust wallet to safemoon wallet but my balance still 0

I am new here and need help.

I try to transfer safemoon token from trust wallet to safemoon wallet because need to upgrade the token from v1 to v2. but after finish the transfer my balance still zero.

can anyone help me to fix this?

this is the transaction hash : 0x98a3220f35aab5b9ca98686190fc916c4aadcb971e2be6aa13288213d1ba3a67

Thank you in advance



Hello @eluward If you received less amount or not received at all it is better to contact SafeMoon project team for clarification on this issue.

07fff397-fe83-4e64-bad9-1e57d88e5e34
This transaction has been failed, I do not see the money on my bank account.
Thank you

already sent an email from 1st of December 2021 and I sent 2 more emails after that. but haven’t gotten a reply from them until now. anyway thanks for the reply @Alan47