Swap bnb to busd bnb deducted but no busd

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1

Swap bnb to busd bnb deducted but no busd recieved
0x5f5209f599315c7ada656d163db2ae16e4fda7edba2ac151211dbc048d59016a
Hash id for transaction

3 Likes
2

Hello @Emgineer123 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

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3

app version

Screenshot_20220727-194927
Screenshot_20220727-194927720Ă—1640 37.3 KB

Screenshot_20220727-195012
Screenshot_20220727-195012720Ă—1640 52.1 KB

My bnb wallet
0xBD6Dd852B8836c591c607C62D9a2E481f47602AF
Transaction2
0xe8c87270af5ce62b2937568c2f42cd4b71913b57d2c3315d337e8af66aa3b966
Transaction 1
0x5f5209f599315c7ada656d163db2ae16e4fda7edba2ac151211dbc048d59016a

Here is what happened i was trying to swap my busd to bnb it happened and when i checked my bnb balance it was 0 i checked history and i was shocked to see a transaction of 0.1bnb to this wallet
0x3c88f4bab19cf21bdbcf0d0058e4b31d19df6ca8
which was not authorized.then i got more busd from a contract and they immediatly swaped and sent to same address again.i have all control of my id biometric done security features on.kindly check this issue all my transaction anre being transfered automattically

4

@Emgineer123 Sorry to hear about your recent experience. Here are the possible reasons:

  1. You shared your 12 words (via phishing, social engineering, etc.);

  2. You saved your 12 words in a very bad place;

  3. Your device is corrupted with malware;

  4. Someone had physical access to your device;

  5. You entered your recovery phrase on a fake/clone app;

  6. You transacted with a malicious DApp.

Unfortunately, confirmed transactions on the blockchain are irreversible. It is your responsibility to make sure your wallet is not compromised since the app is a non-custodial wallet (meaning, you SHOULD be the only one who holds the secret phrase and private keys).

Please read and understand this:

https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405

Learn more about how to protect your cryptos and new wallet:

5

Ok
But how to further protect my wallet
Should i delete app and reinstall it?