Swap value 0 Usdc for bnb

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Hello

I just swap for the first time on trust wallet I swap more than 1000 usdc in Bnb but I did not receive the right amount, it is noted that the swap has swap only 2 euro instead of more than 1000 euro.

I’m totally confused

0x9edfea1d1f4d8f7746bf52becc22d1bf28c3e95ceeb53d0eda17dc8f1548bdc4

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2

@Shixix Can you please submit a ticket to the customer support team here:

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This message its good for support ??

Hello,

I am writing to you regarding an issue I encountered with a swap performed on Trust Wallet.

Today, on July 19, 2024, at 1:22 PM French time, I executed a swap of 1090 USDC on the BEP20 network to BNB. However, after completing this transaction, the exchange value is shown as 0, and I have not received anything in my account. Additionally, the swap amount is displayed as 2 euros instead of the 1090 USDC originally swapped.

Here are the details of the transaction:

  • Amount swapped: 1090 USDC

  • Network: BEP20

  • Expected cryptocurrency received: BNB

  • Displayed amount after swap: 2 euros

  • BNB receiving address: 0x5bbC52f23C7592770b0066Ca7c040b7F2FDc7818

  • Transaction hash: 0x9edfea1d1f4d8f7746bf52becc22d1bf28c3e95ceeb53d0eda17dc8f1548bdc4

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I kindly request that you review this transaction and assist me in resolving this issue as soon as possible.

Thank you in advance for your help, and please let me know if you need any additional information.

Best regards,

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@Shixix Yes you can as long as you provide a detailed description of the issue.

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