Swapped token not received

Support & Feedback English
1

Hi, my issue is i swapped a token, transaction was successful, but assets did not show up in my account.

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2

Hello @Goden,
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors or missing balance)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

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4

Hello @Eduardos11
I responded to you here Token missing on my wallet - #2 by Tobi
Kindly avoid duplicating posts.

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5

Here are the details as requested:
Delete the space after “https” to view the screenshot on google file
1.
https ://drive.google.com/file/d/13j6o2_jLNQa2hAr4HibWfjfAAJ4jFxDj/view?usp=drivesdk

https ://drive.google.com/file/d/142ribFm7YURpzQhEPy5y3DzLgeaWUpk0/view?usp=drivesdk

0xfd1f54e462ee3cbf69e01bf8d29036c9447acc64696df375706ac9004c8e16f5

https ://drive.google.com/file/d/13ytTVxS87BsMJW0rTmR-Pi_uV5QcGea2/view?usp=drivesdk

I swapped bnb for this token, transaction was successful as i can see in the wallet and on bscscan but no value reflecting in my wallet. I have done other transactions which reflected, but this particular one is not in my wallet. Ive swapped in and out the same token but that particular one isn’t appeearing.

https ://drive.google.com/file/d/13vc-qzdaVl-bFpPAlVsO0bAldU81laCq/view?usp=drivesdk

Thanks for your reply

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