Please I swapped BNB for Brise token on trust wallet pancakeswap which went through successfully on bscscan but I didn’t receive the Brise token all though the swap was successful
3 Likes
@Jay12345 To better assist, please send the following information:
-
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
-
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
-
Transaction hash or link (if you have any, please copy and paste)
-
Screenshots of the wallet (including errors or missing balance)
1 Like
0x57A1F5FA4e977cc17EFBc857FA490dd082bc4182
Tnx Hash - 0x507473548a37376ca21c9e7453bca65790b372b8e19b88386b73464e8aab3c1b
I swapped BNB for Brise token on pancakeswap, of which the funds were deducted from my account but didn’t receive the Brise token. But according to the transaction ID on Bscscan the transaction was successful but I didn’t receive the token in my wallet.
@Jay12345
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x8FFf93E810a2eDaaFc326eDEE51071DA9d398E83
Decimals: 9
I swapped 11 JMPT into USDT (ERC20) on pancakeswap.the operation went successfully on bscscan but i didn’t receive the amount in my usdt wallet.
I’m looking forward to resolving this case for me.
2 Likes
@portorico To better assist, please send the following information:
-
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
-
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
-
Transaction hash or link (if you have any, please copy and paste)
-
Screenshots of the wallet (including errors or missing balance)
1 Like
@portorico Send your wallet address and transaction hash in plain text too (copy and paste here).
2 Likes
@Luminouslucas You didn’t make a swap, you made a direct transfer to this address 0xfd6156e439c0ed747e964de6822fb834c7bdb898
Also this happened November 2021, why are you reporting this issue now?
@jennymillan That address belongs to a smart contract, I inspected it and there are plenty of swaps passing throught it on bscscan. Also this happened in Nov 2021 like you said but I kept trying to create a support ticket until I partially gave up, after a while I became motivated once again to find out what happened to my coin and I ended up here.
0x4d2f825e3d4e82fa65864734a8b398680bc6dfc0539c50663e0fb03cb069be8e(transaction hash)
0x7aA95BA8D81DBFC6e40521E3D49b5d6a87E9f159(jmpt wallet)
0x7aA95BA8D81DBFC6e40521E3D49b5d6a87E9f159(usdt wallet)
@portorico
Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search USDT and enable the one with BEP20.
1 Like
Hello I did a BTC to ETH swap on the trust wallet & I have not received any of the tokens?
I swapped my USDC (ETH) to BNB using the Swap function. However, I never received the BNB even though the transaction shows up as completed.
Here are more details about my SWAP:
My transaction hash is 0xedacf964d13f76c776aece67bad75ffd883ad78adc508faa57bf8ae4a97962dd
App version is 11.1 (954)
Crypto address: 0x8Df67524E008055dc36E361F2eBE7b6EA58eF5cf