The GAS limit calculated by Trust Wallet was too low resulting in my TX failing

Support & Feedback English
1

Dear Trust Wallet Support Team,

As I can’t create a new thread I have chosen to reply to this one in hopes of getting some support with my issue.

I recently submitted a tx using Trust wallet on Bancor and it appears that the GAS limit calculated by Trust Wallet was too low resulting in my TX failing and the loss of the transaction fee (about USD 114).

Please let me know how you will restore my trust in Trust wallet and also what your company will do about my lost fees.

Thanks!

2

Hi @Specpro,

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. ETH wallet address
  3. Transaction hash or link
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors)