The raca token I made from okx exchange still hasn't passed to my trustwallet wallet due to network mismatch, screenshots and although I created an eth wallet

Support & Feedback English
1

I sent raca tokens that did not pass to the trustwallet wallet on okx exchange, there is a network error, but I still did not receive any feedback even though I created a rth wallet and sent screenshots.

Screenshot_20220714-232851_Trust Wallet
Screenshot_20220714-232851_Trust Wallet1080×2400 149 KB

Screenshot_20220714-215721_Trust Wallet
Screenshot_20220714-215721_Trust Wallet1080×2400 187 KB

Screenshot_20220712-215642_OKX
Screenshot_20220712-215642_OKX1080×2400 137 KB

Screenshot_20220712-215609_Trust Wallet
Screenshot_20220712-215609_Trust Wallet1080×2400 108 KB

3 Likes
2

@frk4458 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
3

Screenshot_20220715-104150_Trust Wallet
Screenshot_20220715-104150_Trust Wallet1080×2400 156 KB

Screenshot_20220714-215721_Trust Wallet
Screenshot_20220714-215721_Trust Wallet1080×2400 187 KB

Screenshot_20220712-215642_OKX
Screenshot_20220712-215642_OKX1080×2400 137 KB

Screenshot_20220712-215609_Trust Wallet
Screenshot_20220712-215609_Trust Wallet1080×2400 108 KB

Screenshot_20220711-163546_OKX
Screenshot_20220711-163546_OKX1080×2400 189 KB

2 Likes
4

Uploading: Screenshot_20220715-103922_Trust Wallet.jpg…
Uploading: Screenshot_20220714-232851_Trust Wallet.jpg…
Uploading: Screenshot_20220712-215642_OKX.jpg…
Uploading: Screenshot_20220712-215609_Trust Wallet.jpg…
Uploading: Screenshot_20220711-163546_OKX.jpg…

5

@frk4458 Kindly send your receiving address as a plain text

6

Birde benim okx teki raca hesabim onunds id numarasini yollayayim eger geri borsa yollamak isterseniz

0x56fa2d9ebd0accece55611c0033db42bf2bcf7dd

7

0x54fb60bC12c4927EA0e6Bb213e6AdC406101822d

8

@frk4458, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Ethereum
Contract: 0x12BB890508c125661E03b09EC06E404bc9289040
Decimals: 18

9

Cok zor olsada cozdum evet geldi raca tokenlerim tesekkurler cok sagolun ama destek kismini daha gelismis yapabilirsiniz

10

Hie
I have similar issues here of receiving my USDT in Trust wallet due to mismatch of networks.

Yesterday I sent USDT from my Coinbase App to my USDT Trust wallet. However, even if it was sent, I have not yet received it my Trust wallet. Upon careful analysis, I remembered that there was a mismatch of networks. My USDT in coinbase was on Etherium network while my destination address of USDT Trust wallet, is on BNB Smart chain network. So, how can you help me in this case to access my funds?

My destination address is:

0x2f11fEdC3A9C6cA553f03c1C2A632691068D278E

My Transaction Hash is:

0x008d41cce1c97546a084c7baf96d790f6773ded4e41f5feea84b6782dcca832f

Thank you in advance.

11

@Gnyants Both Ethereum and BNB Smartchain are EVM based and have the same address.
If you sent on the Ethereum network from Coinbase, then you already received USDT on the Ethereum network.

13

Unfortunately, i have not yet received USDT through my either of the networkn Trust How would you help me to recover my funds?

14

@Gnyants It shows in the explorer you received the USDT

Please add it manually if not shown

1 Like