The transfer was made from Cocoin Exchange from kcc network, but it did not come in the wallet. Please either cancel or receive the transaction

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The transfer was made from Cocoin Exchange from kcc network, but it did not come in the wallet. Please either cancel or receive the transaction.

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@Alisharifi1 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)