In have raised three tickets in the past 24 hours and received emails back from Trust Wallet with the ticket numbers 491723, 491742, 491722 but I have not heard back since. please advise
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Hello @tequila097 ,
To better assist, please send the following information:
- Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
- Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
- Transaction hash or link (if you have any, please copy and paste)
- Further details about your issue (please explain what you were trying to do)
- Screenshots of the wallet (including errors or missing balance)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
The outstanding tickets have been resolved to my satisfaction - thank you very much