liyakat
21
dear sir
please help me.
my trust wallet is hacked
i think someone is using my secret key
and log in to my account.
hacker withdraw 450 usd dollar crypto from my wallet.
please guide how i recover my trust wallet or
how i transfer my trust wallet data to another new account.because in old account lots of token will.credit in my current wallet.
thanks
liyakat
1 Like
Alan47
22
Hello @liyakat Sorry to hear about your recent experience. Here are the possible reasons:
-
You shared your 12 words (via phishing, social engineering, etc.);
-
You saved your 12 words in a very bad place;
-
Your device is corrupted with malware;
-
Someone had physical access to your device;
-
You entered your recovery phrase on a fake/clone app.
-
You transacted with a malicious DApp.
Unfortunately, confirmed transactions at blockchain are irreversible.
Please read and understand this:
https://community.trustwallet.com/t/my-recovery-phrase-has-been-exposed/22405
Learn more about how to protect your cryptos and new wallet:
1 Like
It is very important we keep our Account secure and safe, Mostly we should keep our phrase key safe from thief