Token lost after transaction succeeded

[Kingprimacy]

I bought Angry Squid token on pancake swap each time it increases in value I loose some number of the token.

[Stars]

Hi Guys, I’ve got a similar problem with Eth from MetaMask to my Trust Wallet - on etherscan appears complete so hasn’t run out of juice but not showing on my trust wallet any ideas?

[JennyMillan]

@Stars
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[Manzu]

hello
please help i wrongly send usdt bep20 from TW to an exchange with USDT ERC20 address
how can i recover my funds…
what supporting document be needed

kindest regards

[Alan47]

Hello @Manzu Please contact the customer support of destination exchange so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.

[Sherehan_Khalid]

My coin address
0xB3e4c0aa494ae6Fa9b3196d14E1B1f60FC911B58
My Txid
0x2e4e1af9e197509c5bedd620f6251a7fd169045aaf4f95b39ca9405d56586b94

Please I can’t find the withdraw shib

[Sherehan_Khalid]

Hey Alan , I withdrew my shib from my binance account to my trust wallet account, the process is completed but my balance still the same , please help it’s been 2 days , I contacted the support but still can’t get the coins
My coin address
0xB3e4c0aa494ae6Fa9b3196d14E1B1f60FC911B58
My Txid
0x2e4e1af9e197509c5bedd620f6251a7fd169045aaf4f95b39ca9405d56586b94

[Sherehan_Khalid]

Hey Alan , I withdrew my shib from my binance account to my trust wallet account, the process is completed but my balance still the same , please help it’s been 2 days , I contacted the support but still can’t get the coins

[Alan47]

@Sherehan_Khalid

0x2e4e1af9e197509c5bedd620f6251a7fd169045aaf4f95b39ca9405d56586b94

Hi, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0x2859e4544c4bb03966803b044a93563bd2d0dd4d
Decimals: 18

[Stars]

Hi @JennyMillan so I have the information you require:

Transaction hash:
0x171458f755d3df12dab87780d0e6c4231289251d0300ab3ef30d57ff8e657dcb

Thank you

[Alan47]

@Stars

0x171458f755d3df12dab87780d0e6c4231289251d0300ab3ef30d57ff8e657dcb

Hello @Stars you received native ETH not BEP20 ETH. You have to enable native ETH, here’s a guide: How to Add or Remove a Coin

[Stars]

@Alan47

I’ve added the screenshot below

[Stars]

Hi @Alan47 so I tried that, the only option I have is Smart Chain showing & from my understanding I need Eth would that be right? When I copy paste the transaction it keeps saying invalid

[Alan47]

@Stars
tap on top right corner and search Ethereum token then switch on Ethereum token BEP20 manually. This guide can help too: How to Add or Remove a Coin

1. 
2. 

[Stars]

Ok so @Alan47 @JennyMillan after pulling hairs I thought I surely can’t be doing this wrong so I tried this from an old Android phone I had - guess what it shows in there?! Why in Android & not on IOS any ideas? Might help with others on the forum. Thanks

[Stars]

@Alan47 I’ve done as you suggested still nothing…any other suggestions please? - see pics