Tokens not showing

Support & Feedback English
113

Hello @Crypt2021 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

114

Thank you for the prompt response .

TrustWallet version 3.20

The tokens I purchased Hash number is 0x5717b60bd40e9639c8f95cd92c993dc864dbefe9b7ee93ffd9dfe9366d498fc3

From my TrustWallet 0x2fa00280a42a2386b26eab93cd9b475877adf52b

To. SCINU (Safe Cheems Inu) 0x10ed43c718714eb63d5aa57b78b54704e256024e

TrustWallet receive funds. 0x2Fa00280a42a2386b26EaB93Cd9b475877Adf52B

I purchased the tokens three times and each time afterbthe transaction goes through and I check it on Bscscan all good the token disappears from my wallet even though i added it manually custom.

I’ll be attaching screenshots here separately since system can’t allow me to attach pics alongside the message.

115

Screenshot_20211220-124808_Trust Wallet
Screenshot_20211220-124808_Trust Wallet1035×1978 135 KB

Screenshot_20211219-224723_Trust Wallet
Screenshot_20211219-224723_Trust Wallet1440×1358 136 KB

Screenshot_20211219-224638_Trust Wallet
Screenshot_20211219-224638_Trust Wallet1440×2748 119 KB

Screenshot_20211219-224613_Trust Wallet
Screenshot_20211219-224613_Trust Wallet1440×2711 180 KB

Trust Wallet2
Trust Wallet21440×3040 191 KB

117

@Crypt2021, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0xf5e349a5d6890f30b76b390d8152de9bcda4397d
Decimals: 9

118

Pls I need help I transferred from my Binance account to my trust wallet and it only showed received but not showing in my balance.

119

Hello @Goshenutd To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

120

Hi. I hope someone can help.

I bought some tokens today using Trust Wallet and Pancake Swap.

I can see the transaction on BSC and all looks OK but when I add as a custom token the number of tokens is zero.

Any ideas?

Transaction hash:

0x886ca9da076eba3b080c1d1a5ddd309d4e06334bcf95868a0cea362d47051bad

Thanks

121

Hello @Weebag
This is not a Trust wallet issue, please contact the Projects team for assistance.