Tokens purchased but did not received

Hello team,

On October 22, 2021, I made to purchases from “” for pegasus inu token. The transaction were of 0.1 BNB each.

The transaction ID is 0x0fa0134352c7733a6d76588bc0b0728542b9e44fd0845467269defff0ef4e872

Both the transactions are under Success status. All transactions went through smart contract call but none of the coins are reflecting under my wallet.

Please help in locating the coins.

I have included screenshots below of my Wallet and it has 2 successful transaction but the coins are displayed as 0.

App Version 2.7

Pegasus Inu receive address - 0x4530B1D3afF1874D4bfc8343789981733Afbf705

Missing Transaction Hash/Link



A post was split to a new topic: Bought squid game tokens

Hello @praful003 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)


Hi, I have also encountered this problem!

Purchased Trias through Pancake Swap, it appears on Bscscan but in my Trust Wallet Trias is showing 0.

1.App Version 2.7
2. Crypto wallet address: bnb1qluvm5jjjrw3k6tm0me9dzmxpcpp23cmv9nahf / 0x0Da05Ed4b12FfF50Be2e0423003B12cbE82b6800
3. Transaction hash: 0xf047cde5974e42c033185caf1dfb84e5d1b7b1d5e02940103119469eef2bd078

Please let me know if you can help me out on this one, have tried finding the answer to this for the last few hours but haven’t had any luck.

1 Like

Please add your TRIAS as a custom token using these details
Network: Smartchain
Contract: 0xa4838122c683f732289805fc3c207febd55babdd
Decimals: 18

Hi Jenny,

Thanks for your reply. Ok so I see that the custom token I entered for Trias is ERC20, Contract: 0x0Da05Ed4b12FfF50Be2e0423003B12cbE82b6800 so maybe that why it’s not showing in my trust wallet.

However when I try to add the TRIAS custom token as you mention above with the Oxa contract, on Smart Chain network, the fields do not fill out with the auto information for Trias, it says “This field is required” and I cannot add it.



Here are the asked details:

  1. Trust Wallet app version - 2.7

  2. Crypto wallet address attached

  3. Transaction hash or link


  1. Further details about your issue

I made to purchases from “(” for pegasus inu token. The transaction were of 0.1 BNB each. Both the transactions are under Success status. All transactions went through smart contract call but none of the coins are reflecting under my wallet.

  1. Screenshots of the wallet attached

These tokens have separate contract addresses for separate networks


A post was split to a new topic: Sent BNB from WazirX

I bought HarmonyPad through pancake swap but didn’t receive any in my wallet.
App version-2.7
Wallet address-
Transaction Hash- 0x52a77ba4893ae5289d502518d7b37c03460a2074335741662e49e5eb5062e25a

I bought these tokens from pancake swap and followed through the whole transaction but in the end the tokens were not deposited on my wallet

Hello @Kunalc232 you transaction was successfully completed but it seems your funds redirected to another address (0x0040c81b7de0953e5b9fc056700479cace1b7500).

This usually occurs when you swap your tokens on phishing/fake DApps sites.

Can you tell us where did you find the link used during swapping? Send screenshot displaying the site with link visited visible.

A post was split to a new topic: Bought mooneke inu tokens

I used pancakeswap, I may have used a user defined link and imported the token by pasting the BEP20 of HPAD.

@Kunalc232 where did you get the PancakeSwap link? Go to the source or browsing history, then copy and paste the link here.

Hi I have purchased the tokens but haven’t got in my wallet. Can you please help me?

A post was split to a new topic: Floki inu don’t appear

I got the BEP20 address of HPAD from Coin market cap
I pasted this link in the search currency option in pancake swap.
Imported HPAD
Followed with the transaction
didn’t receive any tokens
This is the address it was forwarded to

I can see there are multiple complaints in the comment section in this address regarding the same.

Also unable to attach any media items in this post
It shows error
“Sorry, you can’t embed media items in a post.”

It seems you used fake PancakeSwap site during swapping and your funds redirected to that hackers address.

Nothing we can do from our side. Transaction can’t be reversed. Be careful next time double check the link before connecting your wallet.

Hi Jenny,

Yes I understand TRIAS has two contracts/networks, however I’m still confused as to why I can’t add the custom TRIAS SmartChain 0xa4838122c683f732289805fc3c207febd55babdd to my TrustWallet that’s on the BEP20 Network?

The tokens I’ve purchased are the BEP20, and are showing under my Wallet Address on BscScan but I just can’t access them in my TrustWallet. Is there something I’m missing here?

If it doesn’t autofill, then you need to add it manually, just use the contract address given above, fill the decimals then set the name to TRIAS