Hey bro. How are tou? I sent my token from exchange to wallet but didn’t receive them in 30 days. Transaction is successful but nothing in my wallet. Do you know what should I do ?
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Hello @moamirom To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
Please…how to return the forgotten phrase?
Because I forgot the phrase whether assets can come back again
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Hello @Jonminan sorry for that, but nothing can be done from our side. We don’t store user informations. Read more here: Lost Recovery Phrase or Private Key
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Is it safe to send all this information you are asking here? don’t think so mate
@moamirom have you checked if the address is correct?
Also is the that particular token support by trust wallet. All this you have to make sure of.