Moderator, please help me. I have withdrawn the child’s dog coin from the trust wallet to the Coinex wallet, but I have not received it yet, knowing that the network is the same as the Sma
rtShi network
ارجوك ساعدني
rtShi network
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To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
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Transaction hash or link (if you have any, please copy and paste)
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Screenshots of the wallet (including errors or missing balance)
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I sent you a screenshot of the receiving address. Please help me, knowing that the network is correct
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https://bscscan.com/tx/0x6bd0f712d50fa3ba5bdeb2c9781fb8b86600e1840d1d1445aacbc2c02616996a Transaction link
https://bscscan.com/tx/0x6bd0f712d50fa3ba5bdeb2c9781fb8b86600e1840d1d1445aacbc2c02616996a
Please help me, I pulled the baby dog’s coin into my Coinax wallet, but I didn’t receive it
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Please contact the customer support of Coinax so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.
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Please admin reply me please please I need help me Can you answer please?
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Is the transfer from the trust wallet correct? There is no problem with this, it is true, and the problem is with the platform to which it was transferred
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@hamd04845
There is no problem with the Trust app.
The wallet you sent to probably does not support that token deposit on the network you used.
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