Помогите пожалуйста, сделал вывод с Trust wallet кошелька токенов GLQ на биржу Gate.io. все сделал по инструкции и на адрес: GLQ ERC20 на GLQ ERC20, etherscan показывает успешно, но токены так и не дошли до адреса на бирже GATE.io, в поддержке GATE.io. отписались, что я выбрал мол не правильный chain:
Dear User,
Thank you for contacting Gate.io Help Center.
After we double-checked, we are sorry to inform you that you chose the blockchain, which is not available on Gate.io when making this deposit. About the chains supported for this token, you may check the deposit page for more details.
Currently, we don’t have any solutions to handle such issues so far. This issue has been well recorded and reported, and it might take quite a long time to handle. We will make related announcements to let users know when this chain is supported one day or will let you know if we find any method to handle this issue in the future. We are really sorry.
It is highly suggested that we double confirm the chain and address before we make any deposits in the future. Thanks for your understanding.
Please let us know if you need any other help and we will be more than happy to assist. Thank you for choosing Gate.io.
Можно ли как то вернуть токены с помощью trustwallet?