Transaction approved but not money received

Discussion Use-case
14

yesterday I had the same problem ethereum meta pump I had to transfer money in my ethereum wallet to swap from ethereum meta to my ethereum wallet the transaction was approved and it charged me fees but I haven’t received anything

15

@Maxiusyves
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

16

hey help me pls, i sent bnb from trust wallet to binance and didnt receive, what can i do?
here is hash: 0x19cfa8b53f17cec2b248ec5a0a303a6ecaf5eea4f60abfdccedd16631f7535e6

here is adress : 0xe2fc31F816A9b94326492132018C3aEcC4a93aE1

17

Hello @Nodo Please contact the customer support of Binance so they can assist you with the deposit issue.

18

Hi
I just bought meta from smart chain but I not received my meta coins
Please can you help me.
Th
0x16028d7e363be788023b5cdf619131c4973b29fe189778302d20cfb3e5dcd44c
From
0xbc6f3ebc0a9f0925a555b82c5c467f95f9299a5d
To
0x10ed43c718714eb63d5aa57b78b54704e256024e
App version
2.12

Thanks for help

19

Hello @Rafatyres22, Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0x2e42c9eac96833c6e16dc71c743cecc114ccd7e3
Decimals: 18

20

Hi
Thanks a lot.
Problem solved .
By mistake bought wrong meta.
Thanks again for help.

21

I transferred Solana from Binance to my tryst wallet. It’s shows successful on Binance but yet to reflect on my trust wallet.

22

Hello @Pohlow To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like
23

0x1016e43d2abadaa65d354bb61b728df32e07c9d4f772c031438f846b2b577d4c
Please @alan47 I have the same problem I swapped usdt to bnb and it has be approved and successful but my usdt is still there it didn’t change to bnb but I can’t do anything to it
It’s almost 24hrs

24

@Hell_razer When swapping tokens for the first time, you have to approve it first to be spendable. And, that is what you did just now.

Since you are done approving the token, you need to enter the amount that you want to exchange then press the swap button.

All in all, you will confirm two transactions: approve and swap

NB: Both token approval and swapping transactions needs gas fees.

Read more: What is Token Approval?

25

I had this same problem Trying to buy pixel shib with scientia, the trade was a success and my money left my scientia account but now i haven’t not recieved any pixel shib

26

I encountered a case of transferring GALA coin from Binance to Trust wallet but mistakenly network BEP20 → ERC20. How should I handle it?

Trust vesion : 6.12 (6129)
addres Gala coin: 0xE324865A006EE9A1B3188749b5DC3Ce46b52CB29

27

@CryptoCarl
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

28

Hello @PDToan
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x7ddee176f665cd201f93eede625770e2fd911990
Decimals: 18

2 Likes
29

Bonjour aujourd’hui j’ai envoyé du bitcoin sur mon etherum BEP20 j’aimerais avoir une solution car la transaction a déjà été effectuée

30

Hello alan, the site wont let me post my screenshot of my funds but I have a hash link and the thing is, is that I don’t see any of my funds after successfully approving the funds of my bnb.

Hash link: 24C73BC986035F3D7F9AC5D1F762E3CB98AD0D50FEEC83B945FF683543411A97

31

Hello @Devajinm To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

32

Please help I didn’t received my eth from my metamask but the transaction is already approved

33

Screenshot_2021-11-21-20-42-38-070_com.wallet.crypto.trustapp
Screenshot_2021-11-21-20-42-38-070_com.wallet.crypto.trustapp1080×2340 107 KB