Transaction issue

Support & Feedback English
22

@NTF
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)
  4. Further details about your issue (please explain what you were trying to do)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

23

I can’t srnd the screenshot i dont know why :pensive: . i can’t embeded media item in a post

24

THWkYGeonsjhp7N2XAMb5hCWrRKu5DkB6k

369cbb4b7ef1aa4e01d42fd75aa3aceb26b5c951085efb8ca5bd3f6b19e33060

I was paying some taxes so i can withdraw my money [quote=“Tobi, post:22, topic:297556, full:true”]
@NTF
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)
  4. Further details about your issue (please explain what you were trying to do)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
[/quote]

25

@NTF What error do you get when you try to send out?

26

About what sending screenshots or when i do my transaction.
The transaction has been completed but when i use the hash as proof it tells that the transaction is not received.

27

@NTF Please provide the receiving wallet (wallet to receive token)

28

TJHetTGNpzzdEZvbQjs3gCGCUUN2qWeXLg
This is the recipient address
The tokens hasn’t been receive

29

@NTF You can check again.
That address has received the USDT you sent.

30

I got the wrong address is there anything you can.
I would like to send the usdt to this address TVmejif4pzajUUz3YoGrfpA7pi75RjBDbd instead i sent this to this address TJHetTGNpzzdEZvbQjs3gCGCUUN2qWeXLg

31

@NTF Unfortunately Trust wallet has no way to refund or reverse confirmed transactions on the blockchain.

35

I also can’t send LTC. I got message loading and after few minutes got “timeout”. It tried many times - got same error. What’s the problem?

36

@shangtsung To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)

  2. Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

38

8.0.1 Version
ltc1qdmwlxevwcstar0htheqdjm8v7e3y8rn2c8563r

Trsnsaction isn’t even starting!

39

@shangtsung Can you provide a screenshot of the error you get when sending out ?

40

photo_2023-10-24_15-54-45
photo_2023-10-24_15-54-45576×1280 13.3 KB

photo_2023-10-24_15-54-49
photo_2023-10-24_15-54-49576×1280 17 KB

“Загрузка” means “Loading”
and
“Попробовать ещё раз” means “Try it again”

41

@shangtsung Can you reimport your wallet and then try again.

42

I need to delete old wallet and import it again via seed phrase?

43

Didn’t reimport walett, but got this error now

photo_2023-10-24_16-11-58
photo_2023-10-24_16-11-58576×1280 20.1 KB

44

@shangtsung What does that error mean?
Can you translate to to English?

47

“Загрузка” means “Loading”
and
“Попробовать ещё раз” means “Try it again”