I tried to withdraw BNB BEP20 from my wallet. The transaction remained pending for 1 day and was later cancelled by the Trust wallet. I need to withdraw. What can I do pls as this situation has existed for a while.
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Hello @Bysel To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
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0xa9eF8FA2dC7ce4Df962132FE1fb6F5Dcd8BD8619
No transaction hash as the wallet will just remain as below:
I’m trying to transfer 0.43bnb from my wallet 1 to my wallet 2 on my Trust Wallet. I have been trying to do this for quite a while but the transaction will not go beyond the above pending status, and will later reset or cancel.
@Bysel upon checking, I found out that you are using very old app version. Update your app and try to send again.
If problem persists, try to re-import your wallet: How to Re-Import your Wallet
Thank you!
Problem solved! I just updated the Trust Wallet app and tried to send again. And it went through!
I appreciate!
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