Hello! I have made several transactions on the TRC-20 USDT network. But if you go to the menu of this token, these transactions do not exist. There is no list at all. In my opinion, this is incorrect behavior of the wallet. Although there are tokens on the wallet, of course. How can this be fixed?
3 Likes
how to fix my wallet node error? Maybe there are instructions? Phone rebooted. Latest version.
2 Likes
@Pifus That was an impersonator and they have been banned, please be careful seeking support as the only proper channel to do that is via opening a support ticket from your Trust wallet app.
Before opening a ticket, ensure you have tried troubleshooting the issue yourself first, you can use the chatbot in your settings for common troubleshooting
Settings → Support
Then if you still have the error, open a ticket
To reduce response times from customer support, please include the following info in the ticket:
App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.
1 Like
Bonjour , après destaking de mes tronx il m’est impossible de les réclamer comment puis je faire ?
1 Like
Hi!
Cryptocurrency was sent to my USDT (TRC-20) address from Binance. The transaction is marked as completed and successful on Tronscan, but the coins haven’t arrived at my address
Trust Wallet app version 11.17 (1149)
My Tether (TRC-20) wallet: TVjqVFUCAgcvJRgJsqQu4xW5ZtMyZd6EmW
tronscan transaction: 7e83a34bfbefa2ae348163050d46c4e553e08d4b10f6b85ad4d4656966c90142
1 Like
@kerry_kristofer Your USDT was received already.
I’ll suggest you reimport your wallet if any issues.
The transfer is not showing up in my wallet balance, and it is not included in the total wallet amount either. Do I need to reinstall the app?
@kerry_kristofer If your balance on the explorer is different from the Trust app, I’d advise to check if your app is up to date first then you can do a reimport
Is it possible to return this transaction back to the sender? How to do it?
@kerry_kristofer Trust wallet has no way to return, refund or cancel confirmed transactions on the blockchain.