Transcation didnt go through

[Pefectania]

Hello everybody,

I just bought 500 USD worth of BNB, Trust App gave me a error saying transaction failed and can’t go through. The money was deducted from my bank. How can I find out what happened with the transaction? did it go through or not?

[JennyMillan]

The third-party crypto providers like MoonPay, Simplex, etc. are in charge of crypto purchased. It is best to contact them directly. Support ticket links can be checked here:

List of Cryptocurrency Providers

Trust Wallet has partnered with several payment networks to allow purchase of Cryptocurrencies. We are always finding ways to provide the easiest and cheapest way to fund your wallets. Currently we have the following list of providers that allows users on supported locations to purchase Crypto directly within the app. You can follow this guide, How to Buy Crypto With Trust Wallet to start funding your wallet. Minimum amount you can purchase is $50 and maximum is $2,000. Note: Our partner …