Transcation didnt go through

Hello everybody,

I just bought 500 USD worth of BNB, Trust App gave me a error saying transaction failed and can’t go through. The money was deducted from my bank. How can I find out what happened with the transaction? did it go through or not?

The third-party crypto providers like MoonPay, Simplex, etc. are in charge of crypto purchased. It is best to contact them directly. Support ticket links can be checked here: