Transfer of small amount of EFI token from crypto.com to Trust Wallet not received

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I transfered a small amount of EFI token from crypto.com to Trust Wallet. Recived an email confirmation from crypto.com that the transaction was completed. It has been over 24 hours and the EFI tokens have not shown up in Trust Wallet

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Hello @tequila097,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

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здравствуйте, делал перевод usdt сеть erc 20 в ETH, переводил 18.9 баксов с комиссией 12 баксов. По итогу баланс остался такой де на usdt и пишет, что я перел ноль и комиссия 7.5 баксов. Это как?
хэш 0x610a68c731ed54e3070146023cb6527f6b6819e03dc3f8acfca192c7a9fb1d35

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Thank you Alex for the prompt response. I have sent you another email which I hoping you will respond to

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