Transfered STARS token from Phantom Wallet which are not showing ul

Support & Feedback English
1

Hello,

On Wednesday I have send some STARS tokens from my Phantom Wallet to my Trust Wallet using the Custom Wallet adding proccess.

I have attached here proofs of the transation which seems to be successful but the tokens are not showing up in my wallet.

I have already opened a ticked to your support team on Wednesday but still haven’t receieved any answer from them.

Could you please help me with this problem? If it’s possible, I want the tokens in my Trust Custom Wallet, if not is it possible to send them back to the original Phantom Wallet?

image
image1284×2778 139 KB

image
image1284×2778 210 KB

image
image1600×760 116 KB

image
image1600×762 121 KB

image
image1284×2778 210 KB

image
image
image
image
image1212×133 11.5 KB

2

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (please attach as a plain text)

  3. Transaction hash or link (please attach as a plain text)

1 Like
3

Hi, the trust wallet app version is 6.12 (6129)

The crypto wallet address is: AjUBpJyERvzUUhPpbnpX2V26veNpKxT59gzwe8Yf1f3p

The transaction ID is: 37Lbf3Rs3mQ3VL8W1ZFSDcxoy8QYWP4m4oxwzgfSEJckT7bQbtFo6ioaVJV2jFGs8mfCL1GsMFwi8dde5wnZ5XaP

4

Hello @danchelu97
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: SOLANA
Contract: HCgybxq5Upy8Mccihrp7EsmwwFqYZtrHrsmsKwtGXLgW
Decimals: 6