Transferred ETC from Binance to my Trust wallet

Hi, I transferred ETC from Binance to my Trust wallet and it did not get delivered to my wallet I have the address and txid.
I contacted support through the app I was told to follow this process below, but on my mobile app I cant even find a place to send the screenshots for proved please is there another way you can help

  1. Trust Wallet app version (go to the Settings>About, send a screenshot)

  2. Your Crypto address (tap on Receive, send a screenshot of the QR code)

  3. Screenshot of the wallet

2 Likes

Hello @Mouse1 the details you sent above are not sufficient to check on your issue. To better assist, please send the following information:

  1. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  2. Transaction hash or link (if you have any, please copy and paste)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)

3 Likes

Hi Alan47

Please help. I sent USDT from Binance to USDC BEP20 Trust wallet.

Can you please advice how to retrieve them

Thanks

2 Likes

@emy12 send all details asked above so as we can check on your issue.

1 Like

Thanks for getting back.

The Assets have now been received

All is well

Cheers

1 Like

Crypto wallet address - 0x20BE72fe565697247440568042350a6BA15c8acd
QR code

Transaction link - 0xd2f247f945a45ca18b301eb020f3732c2a3c6388c3e2abe60d59b91babbb0d1e.

I transferred ETC from Binance to my trust wallet, the transaction was successfully according to Binance but I did not received it in my trust wallet

Wallet screenshots

The address used to receive ETC is 0xaC4f8602e6d473c8c78c77B122ef386eb44eAe49 not the one you sent above. Check please.

1 Like

Transaction id : 0x84e95d2788e262aecc362748435c641fcdf4f9a85052e3b91fa6a64a6f228ac9

Receive adress : 0xbC62c0e37f97330fc49b60BDC79afB97252E053D

Same issue ETC not received
0xbC62c0e37f97330fc49b60BDC79afB97252E053D

Hello @Osamazaidoun To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Screenshots of the wallet (including errors or missing balance)



ETC receive adress : 0xbC62c0e37f97330fc49b60BDC79afB97252E053D
Hope you could help me with this
Thanks in advance

@Osamazaidoun your ETC didn’t reflected because you sent your Binance peg-ETC (not native ETC) to your ETC native address.

To retrieve your funds, please follow this guide (select ETC in the coin part): How To Recover Funds Sent to a Wrong Public Address

After getting the private key, open the Trust Wallet app > settings > wallets > + button on the top right corner > i already have a wallet > Smart Chain > import the private key

1 Like

Solved already thanks so much
:heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart::heart: