Trust wallet update

Ladyheart · September 18, 2020, 9:52pm

When I updated my trust wallet app to the latest version some of my token went missing I couldn’t find betswap and JFI in my wallet and I try to search the token but I couldn’t find it.

I need solution to this please.

vipul19 · September 19, 2020, 4:25am

Did you try adding a custom Token using the token’s contract?

Ladyheart · September 19, 2020, 5:38am

Thanks I will do that

iamdeadlyz · September 19, 2020, 9:24am

Hi @Ladyheart,

You can add the token again by following this guide

keisha · September 19, 2020, 5:40pm

Hi all,

Sorry but didn’t find where I can open a new thread… (Sent from my cell phone)

TRC20 USDT (positive balance) never appears in my wallet.
I have to search and add it each time I open my Trust wallet… Kind of a bummer
And also please give me a solution to mask all tokens with zero balance…
My wallet is full of zero balance tokens and in addition I have to search for those with positive balance…

I love Trust anyway…
Thanks

jior · September 19, 2020, 9:09pm

iamdeadlyz · September 20, 2020, 2:18am

Hi @keisha,

To better assist, can you provide us the following information:

Trust Wallet app version (go to settings and press “About”)
Crypto address
Screenshots of the wallet (errors, if any)

keisha · September 20, 2020, 2:35am

Trust Wallet 1.16.17 (Android 9)
TRC20 USDT address
TXRwTDCovWyeuAUshAKW5N5jra4ceovixU
No error message

iamdeadlyz · September 20, 2020, 2:58am

@keisha

Try to reimport your wallet to fix the issue as well as to remove those tokens with 0 balance. You can follow this guide

keisha · September 20, 2020, 3:03am

I just did it
No change

iamdeadlyz · September 20, 2020, 3:31am

Try to re-install the app. Make sure you have a backup of your recovery phrases.
Let me know if the issue still exists.

keisha · September 20, 2020, 4:49am

Did it
No change

When I say zero balance I mean zero balance in fiat…
Some ancient tokens from airdrop I guess (except for BTC with fiat zero balance are still appearing
I have to uncheck them every time I open my wallet…
But also check my TRC20 USDT (with a positive balance) which doesn’t appear

iamdeadlyz · September 20, 2020, 5:24am

Thanks for letting us know about this. I relayed your concern to the dev team already. I will get back at you if there are any updates.

Ladyheart · September 20, 2020, 7:52am

I have been able to recover one by searching for the name but when I searched for the second one I couldn’t find my JFI tokens

Is JFI not supported in trust wallet?

iamdeadlyz · September 20, 2020, 9:09am

Hi @Ladyheart,

To add a custom token, please follow this guide

vcoolish · September 20, 2020, 6:20pm

JFI token was not added yet

vcoolish · September 20, 2020, 6:25pm

Do you mean zero balance tokens added each time you open the app and USDT removed? Or it happens after wallet import?