Hello I have made referral my friend bought more than 50 USD , 3 days ago but we didn’t receive twt thanks for answer
Hi @azerbi,
We need the following information to verify it manually:
- Crypto purchased and where did you buy it?
- Order Number and Transaction ID and Receive Address of purchased crypto
- The BNB address and referral link of the inviter.
The team will review your case, it might take some time
Hello
Moonpay
Identifiant de commande
2c83fbab-bbc3-4c49-a595-4a8d47b329a5
Envoi à
bnb1f832g9dhwfajysvwppfj45h05tf2eh8q58ulya:buycrypto
Referral
bnb189eeulmz290vjwptc3zgcre6q80h3jcrhxjnk4
https://share.trustwallet.com/N7kZq6
Regards
Please resend the referral link of the inviter again. It should look like this:
https://share.trustwallet.com/nWqRzhH
Can you confirm that the referral link is
https://share.trustwallet.com/N7kZq6
Ian,
I send my friend a link, he clicked and then forgot about it. Later he got Trust wallet from the store. He is not yet made any purchase on the Trust Wallet though. Is there a way to link the referral account?
Thanks
Hi @vipul19,
It is not possible anymore. He should download the Trust Wallet app based from the link, not from the app store.
I have the same problem
- Purchased BNB, Moonpay
- Order number: d1e9b6b6-d693-444a-9848-f9c16bc63c75
Receive address: bnb1zhyrlmfdgukfa6nk686c2h4g6netxcyc7glpr7 - BNB: bnb1q7vrh8wt8hk0cmygsalp46wr9688esndfm3gjw
Ref link: https://share.trustwallet.com/ATRDpx0
Thank you too for helping☺️
Yes it s the link I confirm
Noted. Thanks for letting us know.
The team will investigate the issue so it might take some time, cheers!