hey, im facing this problem as well… how do u fix this? mind to share it? thank you
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hey alan, i faced same problem here. i cant send or swap or do anything with my coin. when i tried, it said on bscscan “unable to locate the txnhash”. i already tried everything. i tried to disconnect and connect a wallet, but still the problem wont go. pls help me. i already contact trustwallet support through email but still got no reply.
Hello @cuankaya2k22 To better assist, please send the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
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Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
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Transaction hash or link (if you have any, please copy and paste)
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors or missing balance)
Hello, i have the same problem migrating (trading) from old BNB to BNB smart chain
from
bnb14u96e9cvpugkslf6620td395ms82h9eq94wcpw
to
0xbb5725444A56AC6ec32f534148C6036E0b26b14b
hash
3FB1A0F657D9C337934F5C36E6B90026C851F6F0D6418A7A6DD0F83034022145
@lightwebit You should submit a support ticket from your Trust wallet app.
Settings → Support
or at support.trustwallet.com
To reduce response times from customer support, please include the following info in the ticket:
App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.