I’m having the same issue. Bought $1000 BNB with Simplex. Shows approved but still nothing after several hours.
I’m in the same boat. Bought some ETH. Got the confirmation and it took the money from my account. No ETH in sight. It has been 12 hours. When I transferred ETH from another wallet it showed up right away SMH. NEED ASSISTANCE
where is my bnb coin ? simplex already contacted me multiple times and told me its on trustwallets end, i also looked my wallet address up and my wallet doesn’t even exist in binance for bnb, I have contacted my bank and they will flag your company as a scam if you do not answer back. its been 24 hours and nothing !!!
my wallet is bnb15xtlgn005z25cru6e8wjd5xjyknrma46zthvg2
@Blades, you already received it in your wallet and you did a cross-chain swap.
To anyone else waiting, third-party crypto providers like MoonPay, Simplex, etc. are taking time in distributing the bought cryptos due to the increased demand. It is best to contact them directly. Ticket links can be checked here: