USDT has dissapeared. TxID doesn't exist after leaving my wallet

Have sent through some USDT from my Binacnce to my Trust wallet using TRC20 Network.

The amount has been taken and confirmed from Binance. Upon checking my Trust wallet for funds, theyre not there. Has been over an hour when usually takes less than 10 minutes.

Looked into the TxID number provided with the transfer, if searched it comes up with transaction cannot be found. Really on edge, not a huge amount of money for some but it is for myself.

I’ve also noticed Binance has the Withdraw network TRC20 disabled due to maintenance.

Can someone please share any insight towards this? Have i somehow used the wrong network addy? Binance usually prevents this from happening so I don’t see how.

Thank you

TxID Number
393a40baf3191c1a5908c3a264b5584ca3e0cc28c4d40496b30367872d7c8b3b

Wallet #
TuimX1dJ6jY5v7SXVHqNmJAUjFxhQjxj

APP. Version 5.19 (5194)

I have just completed another transfer exactly the same with 10usdt

Processed and received within 10 mins. Beyond frustrated the 1000usd has disappeared

Can someone please point me in the right direction to sort this. Going by Binance once the transfer is “completed” on their side then it’s no longer their problem

Hello, i got the same issue too… transfer 10usdt trc 20 and already say success, but not received at trust wallet… after that i got maintenance too…
until now it still 0 in my trust wallet…
i already try refresh and update to new version…
can somebody help me…

txid f13b8e3ac36d75de134b48496ef3072315db399f44536e29f74e98fe6523567c

Wallet address.
TTrKSzXYosfZdy7ZyQtLZ9NoX139jVEf3c

Version 1.27.19

Sorry i dont know why i cant post photo

Hi @stevieashby,

This TXID is not searchable on the explorer (https://tronscan.org/). You currently have 9 USDT (TRC20) in your wallet (which is the 2nd withdrawal that you mentioned). You can cross-check here (select TRC20 transfer): TRONSCAN | TRON BlockChain Explorer | 波场区块链浏览器

Please contact the customer support of Binance so they can assist you with the withdrawal issue.

@Lena94,

This wallet didn’t receive any USDT (TRC20) tokens. Did you also withdraw from Binance? If yes, please contact their customer support as well.

@iamdeadlyz
Thanks for the help… it got reject already…
thank you so much for the help

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