USDT rec’d but not available

To the best of my knowledge, transfer successful but balance not updating

Please help , I need to receive these funds

Also updated trust wallet and rebooted. Deleted old wallet and restored from backup 2x

Hi @Jcoinz,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. USDT wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

Thanks for providing the details.

Based on the transaction history, you already swapped your 399.051563 USDT to 0.188008806942617159 ETH. Tx:

Be informed that it won’t show up as +0.188008806942617159 ETH in the transaction history of the app since it is an internal transaction. You can check here instead: