USDT transaction not credited

Support & Feedback English
1

Hi can you please help me. this happened to me just now sent my usdt to bep20. can you please guide me…

2

Hi @joseRod To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like
3

I transferred USDT to my trust wallet account and I’ve not been credited since yesterday

4

@Molan11
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

5

Transaction ID: ea61fbf66a9cad53f18670254860498d5e7ace29310472019496ec1759cd37de

6

Second
Second1080×2400 125 KB

Screenshot_20220127-051242_Trust Wallet
Screenshot_20220127-051242_Trust Wallet1080×2400 126 KB

7

@Molan11
Please update your app version to the latest version first.
That should fix it.