USDT (trc20) sent to my trust wallet

Support & Feedback English
1

Hi I sent USDT (trc20) to my trust wallet USDC (trc20) it’s over 1hr and Hastings reflected on my wallet, I checked the origin of the transfer and everything is correct both the address, token type, etc yet trustwallet hasn’t received, what else do I need to do?

8 Likes
2

Hello @ND247 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

6 Likes
3

This is exactly the problem I am having @Alan47 , I sent USDT trc20 from Binance to my Tron TRX wallet on trust wallet, over 6 hours hours now it’s completed and confirm on tron scan. Now I am doubting why I haven’t receive Tron or Tron TRX on trustwallet is not TRC20. My mind is going crazy right now because I can’t loose my money. Please how are you going to be of help. Plssssss

2 Likes
4

@Taiwoblinks
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
9

Hi I sent USDT (trc20) from my binance account to my trust wallet USDC (trc20) it’s over 6hr and Hastings reflected on my wallet, I’ve checked the origin of the transfer and everything is correct both the address, token type, etc yet trustwallet hasn’t received, what else do I need to do?

4 Likes
10

@Damex To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like
11

936ebb27c391c6e1e18ff06f5e5e21336f0ce19ed216053e08cbf797e3a9ab39

Screenshot_20220127-072610_Trust Wallet
Screenshot_20220127-072610_Trust Wallet1080×2400 100 KB

Screenshot_20220127-072621_Trust Wallet
Screenshot_20220127-072621_Trust Wallet1080×2400 141 KB

Screenshot_20220127-072630_Trust Wallet
Screenshot_20220127-072630_Trust Wallet1080×2400 122 KB

1 Like
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@Damex
Please update your Trust wallet app to the latest version.

1 Like
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Hello I’m also having the same problem. For over 2 days now I have not received the usdt sent to me

14

Hello @Kate5 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like
15

@damex, I will send TRON and TRX-USDT. Why did this occur? Have these problems been fixed?