UTXO problem when i wanted to withdraw

Support & Feedback English
1

How i can solve my UTXO problem
This occured when i wanted to send it from my wallet to exchange.firs it stopped in pending.and after an hour showed error alert.and after that this UTXO error appeared

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Hello @Aminsafraei follow this guide to solve the dust error: Unable to Send due to Dust Error

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Hi
My crypto is doge
My wallet balance is 1000 usd
My wallet doesnt show the fee page so that i can change the fee

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To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

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Screenshot_20210822-102812_Trust Wallet
Screenshot_20210822-102812_Trust Wallet1080×2400 154 KB

Screenshot_20210822-102806_Trust Wallet
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Screenshot_20210822-102734_Trust Wallet
Screenshot_20210822-102734_Trust Wallet1080×2400 133 KB

Screenshot_20210822-102721_Trust Wallet
Screenshot_20210822-102721_Trust Wallet1080×2400 131 KB

DPkUtjasTiZgN7ggJXSgG64hNF3ABQEKnc

I wanted to send max of my balance to exchange and at first it said pending and didnt go away and after an hour it showed error and now when i want to send whole of my balance it says this UTXO problem.

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@Aminsafraei are you trying to send to your own wallet address?

Please, put the correct destination address and try again.

If problem persists, re-import your address: How to Re-Import your Wallet

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No I did this for example.it doesnt work when I want to send to my exchange wallet address.It saye UTXO problem anyway.
This account of my wallet before this phone was on IOS and i activated that after this problem in my android phone but it doest matter it says the same error.

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Any resolution on this? Getting the same error. It is absolutely bullshit.

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Hello!

I am asking for help from technical support!!!
I have the same problem with DCR token output
When I try to make a withdrawal, an error appears - (An error occurred while preparing the transaction. Please check your inputs and balances and try again. Unsupported coin type for UTXO threshold: Decred).

I have tried all the suggested solutions, but no result.

  • I tried to install the application on my smartphone, but the same error occurred there.
  • Tried to install the wallet extension on another laptop, same result. Nothing helps.

How to solve this problem?

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@Jurius I’d suggest you submit a ticket to the Customer support team at support.trustwallet.com