When I import wallet, tokens aren't showing. Recovery phrase is correct

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I tried transferring my VET and VTHO from Coinbase to the Coinbase wallet. That didn’t work, found out from Coinbase afterwards that their wallet doesn’t support it and said I need to import my wallet into another one to access it. From VeChain stats it shows the tokens still there.

I imported my wallet with the recovery phase to Trust Wallet, but my tokens aren’t showing. How do I recover them? I’ve tried importing, re-importing and scouring the site but haven’t found the solution yet. When I import them to Trust via VeChain network, and toggle VET and VTHO on, they show a zero balance.

  1. Trust Wallet app version: 8.5.8
  2. Crypto wallet address: 0x980CF002BCf352A90D2fc69285FE14228bA4DFC0
  3. Transaction hash or link: (3 total transactions)
    0x6b519ea6231651c94c8440fde428c8cb3cc3f047d08e32d46c044936101c9864
    0x406df8f05f66016a70fd55afc2cf323fd07099c2117be0aa8a30e50e839f3bc3
    0x1baf6e4adcaba48dd735f53f157a2997d1538dfa9885ff6a45df3980ce2c2559
    0x980CF002BCf352A90D2fc69285FE14228bA4DFC0 - VeChain account
  4. Further details about your issue: Trying to import wallet to Trust Wallet. Wallet imports it shows VET and VTHO but with a 0 balance.
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@mavrik2747 Importing your wallet as a VET wallet should display your tokens except if you have sent to your BEP20 address on the native VET network.
Can you confirm which?

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I’m having a similar problem. I reinstalled my app, but when I went to recover my XRP the address isn’t the same. I can see the coins on the view only, but that’s the only way I can find them.

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@Brfite I’d advise to check you imported the correct wallet first since addresses do not change.

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I used the recovery phrase that I wrote down. I’ve tried every possible way to name it.
It should’ve worked with the recovery phrase but it didn’t.

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@Brfite It could happen that you’re using the wrong words or from a separate wallet.

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Are you the Tobi asking me to message you on Tele? Just making sure before I do anything…

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@Brfite No that’s a scam sorry, I’d never request to chat privately.

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