Withdraw BTCST 3 times from Binance, Only 1 arrived

Hi Alan47 and anyone who can help,

I transfered BTCST 3 times from Binance and only the first time arrived.
I check the address is correct and the status is completed.
Please help me. Thanks.

Address: 0x91a62d723e9E40BDb87F033aC942fC8265dBb19c
Txid: 0x3e33e7ace1d6c1a7364aac129a09a75f7c6290c9537f15ba341689698b805903
Txid: 0x1a6796d2531245942819210dcc1e0fee23925893021b5ff903b14c652a644cd5
Txid: 0x95d8a97326c232c4ffb83466a7e034a8e94de22324676e7ec538a57d95653d1d

To better assist, please provide us the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About” and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste )

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors, if any)

Hi Alan,

  1. App Version: 5.22(5224)
  2. 0x91a62d723e9E40BDb87F033aC942fC8265dBb19c
  3. 0x95d8a97326c232c4ffb83466a7e034a8e94de22324676e7ec538a57d95653d1d
  4. Transfer BTCST from binance to TW

@TESURAS send screenshot of your wallet displaying balance of BTCST. From bscscan shows 6.9 BTCST.


This is the screenshot of my wallet.

Hello, @TESURAS read this article about BTCST redenomination, if you still need more clarification you can contact them: BTCST to Implement Results of STP-4, 1:10 Redenomination the Week of March 15 | by BTCST | Medium

Hi Alan,

I saw the redenomination is completed on 17th of March therefore the withdrawal should not be affected.


I just solved this issue by delete the wallet and re-logging in

If anyone experiencing same issue please try to re-log in

Great! Glad to know that. If you have further inquiries, feel free to message us. Stay SAFU!