XRP issue on trustwallet

Support & Feedback English
1

I’ve accessed my trustwallet after long time and i’ve kept my xrp withdrawn from bittrex. My problem is that i can receive xrp to trustwallet but i can’t send it to binance from trustwallet. also in my trustwallet it says i have 232.6005 xrp but on explorer it says 242. When sending it to binance, goes to pending and then fails. rNVgGXXdydA9NbRLTqoF22cT6poghKXf8o

2

@LiDAF Could you try sending out a lesser amount and see if that works ?

1 Like
3

i have XRP only on core version not using any of swapped versions. Do i need to have eth or anything, if i keep xrp in wallet?

4

i tried sending 20 and it still fails. here is the hash! ADFE30D79E2902528C29685C5B96CC6F7C8891695AD504005A080A59EBC33239

5

@LiDAF Can you please submit a ticket to the customer support team here regarding this:

6

how do i do that? i don’t see a option to submit ticket. do you mean chatbox?

7

@LiDAF Yes please request to speak to support from the chatbot.

10

i did that. thank you Tobi! i have given all the info it asked. hopefully i’ll get this issue fixed asap, waiting on response from support to email.

11

@LiDAF Great please wait patiently for a response and they’d be in touch via [email protected]