After the update, my tokens are zero

[ramin.a]

(By Google Translate)

Hi
I transferred some Near to the Trust Wallet
But after I removed the Trust and reinstalled it, the Near value was zero.
I installed Trust Wallet on another mobile and it is still zero.
How can I fix it?

TxHash:
FzqD3dRkpnknEk9WP2s39bjqyErSZfwnBPuvdnHqP8ok

[JennyMillan]

Hello kindly use this guide:

1024×1024 63.2 KB

Steps in Finding the Missing Funds Before we go any further you need to understand first how Trust Wallet works and always make sure you have the latest app installed on your device. Trust Wallet is basically just a bridge to multiple blockchains. Technically, there is no funds stored on your wallet. The app holds the keys that allow you to connect to the network, check your balance and make transactions. Follow the steps closely as this would be helpful in fixing your problem: Step 1. Is t…

[ramin.a]

Hi
Apparently the problem was the VPN.
The problem was solved.
Thank you