Balance not updating

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1

I deposit bitcoin of about $950 since 2 days ago and in the moonpol it says that my balance is 950 but it doesn’t show inside my trust wallet and I am not able to send my money or use them please @trustwalletlook out on this my wallet is bc1qcp8tpqpqxqp6glxzftmrg76xuksjxwvxap6rnc

27 Likes
2

@NLSN25 I’d suggest switching your internet connection then reimporting your wallet after.

14 Likes
3

I’m going through same issue now, I got the notification “received” as usual but doesn’t show on my balance but I can see it on the moonpol

10 Likes
4

@Wosky Please provide the transaction hash

11 Likes
6

Hi! Ive had 3 successful transactions but no matter what I try my eth wont appear in my balance.

6 Likes
9

@joeblow Please provide the transaction hash

4 Likes
10

0xf09c294ba7aafdf402bc798ef9950793a9fddd5d86cedb54063322409179ad84
that is the transacrion hash

4 Likes
11

@joeblow Can you please reimport your wallet ? That should resolve it.

3 Likes
12

Ive already tried that 3 or more times. Ive tried everything in the faqs

7 Likes
14

My LTC balance is not updating…

Transaction hash

a07dcf3a5d1e2429a8110b779ab44e0b6a0c3dfb324de453dbea561eadb1f998

6 Likes
15

@Eyoita23 Please reimport your wallet and check if it is shown.

5 Likes
16

Received $70 USDT in my trust wallet account, it shows in my USDT transaction history but doesn’t show in my balance I refresh many times but still doesn’t show,

Here’s the USDT Received hash code

6323a7fbf1b21edf5fb629690ef10985a84c7ca2fcd52dfb4f92933bbd3be3bf

6 Likes
17

@Ufuoma12 Please switch your internet connection and then reimport your wallet after then check if it shows.

4 Likes
19

Im having the same problem!
Token Hash
0x776dae53161e6400245a17cbb377303adbb58d182652e369e78def5490b82527

5 Likes
22

@Raguirre78 You sent ETH on the BASE network so you need to add it manually if not shown.
Here’s a guide:

2 Likes
23

Hello i have this issue in my trust wallet too
Txn hash 18927ea3ddce54d4e5be728cffd4962ecb004ddd13c77b94f78ae1b7bd68bb59
sent to bc1qxzaw6y5ee23qfafax0f5602t7prsetpwvue7mz
Balance isn’t reflecting

3 Likes
24

0xf09c294ba7aafdf402bc798ef9950793a9fddd5d86cedb54063322409179ad84

0x84885b17e16f04a761d75f621636d9c243a6da85ce5ceb0398b11520a3287440

0x77214cabe7f396f6c10cd1e4a2601463ed9bbf275d41d5e5fe92831ba5a7f81f

These are my 3 transaction hash’s. They show up in my history as successful transactions but I cant get them to show in my balance. Ive tried importing, ive tried a different device, ive tried refreshing, Ive tried deleting the app, Ive downloaded the newest updates. What else can I try?

4 Likes
25

@Philip09 Please switch your internet connection then reimport your wallet after.
Here’s a troubleshooting guide:

2 Likes
26

Hi

Wondering if anyone can help. I transferred BRISE tokens from my KuCoin account to trust wallet but they aren’t showing in here at all.

I’ve had confirmation from KuCoin it was sent and tried importing but it’s not working.

I’m new to this what am I doing wrong?

3 Likes
27

@Glen1978 Do you have a transaction hash ?

3 Likes