BNB missing from Binance to Trustwallet

Support & Feedback English
1

Hi, its been 12 hours since I transferred from Binance to Trustwallet. But until now, its not reflecting in my wallet although status says it was successful. Please help

2

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

3

Where are we sending this information to for assistance please. Thank you

4

Please send me the address to forward the details to. I mistakenly sent USDT FROM MY BINANCE ACCOUNT TO MY BNB ACCOUNT IN TRUST WALLET.
It has not reflect since

5

Hello @gau
Please attach the information required here and also with screenshots

6

I’ve tried attaching but it’s showing error. Please how best can I send it to you. Thank you

7

@gau
You should be able to attach media now. I already enabled it for you.

9

Okay. That is it. Kindly assist me with the above attached. And I will really appreciate it

10

Hello @gau
Your tokens should be in your wallet as BEP2 USDT.
Simply add it as a custom token.
See guide below:

11

Thank you for your assistance. I can see it now. You are a life saver. I love you Jenny :sparkling_heart::sparkling_heart::sparkling_heart::sparkling_heart: