BNB not recieved in trust wallet sent from indodax

Dear Trust Wallet,

It has been 9 hours and I haven’t received my bnb smart chain, I sent 0,32271694 BNB from indodax to trust wallet. I also checked my TX code in binance website and it did not show up, I hope this issue could be resolved as soon as possible.

TXID: 0xf2472a69a9cd162cc6cfeaa25c52a445884971eec201a1ad98cd1702bef8ab91


Me too, please help, I’ve withdrawing bnb from binance to trust wallet, its says completed but in trust wallt my bnb is still 0

Please help

Hello @yonathansamantha To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

i have the same problem but in my case its Eminer
for app version its 2.12
for the hash
0xda101485ad934cf090e6bb0d3d7a05d90874a9a4017afd9bb89dbd4f3aafdd1b

i cant post image here

Hello @Alim97 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Me to, can you help me bro, I’ve withdrawing smartchain bnb from binance to trust wallet, its says completed but in trust wallt my bnb is still 0.

0x63b38fFFCF60EF71DD054D3DCe2f78aB8AaC3807

Hello @risandi
Your address has no history of sent or received BNB.
You only made a deposit of Binance pegged USDT from Binance.
You can add your BEP20 USDT by following this guide:

Hey Jenny,
still unable to see my balance, could you please help.
transaction hash : 0xa6a67a7bda9dd2615ab4b039027d2bc3b0573c2da05abb4481b12a5d78edea46

Address: 0x5F6D18D25E99662095Ad73278Bc20cA8afb3fc46

Hello @huss82
Your tokens are in your wallet and you only need to add them as a custom token.
Tap on the icon at the upper right corner of your wallet, search SHIBA and enable the one with ERC20
Learn more:
How to Add a Custom Token

Hi Jenny,
all good I can see them now, when I transferred my SHIBA Coins I thought it will go to My BNB as I added as the receival address
thank you :slight_smile: