BNB transfer from binance to BEP2 Trust not received

@fractals If you received your tokens but it’s not shown, you could try following the troubleshooting guide:

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hai Tobi, tried the [DIY] - Troubleshoot Guide, but still not showing my BNB

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hai Tobi can you help?

version : 8.12
address receiver : bnb1alpzhmqw0zrr42alq5thsafmv0xqlv426nsjp0
TX Hash : EBAD5FA4D1987D74ABFEF2A32E5F29AF001BB0677F22BC005F4DEC14AE94017F

thx

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@fractals I’d suggest you submit a ticket to customer support regarding this at support.trustwallet.com
Please ensure you include the following info in the ticket:

App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with.

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