Bought/Sent/Received BTC, balance/transaction is not reflecting properly

jokerjoel1 · April 19, 2021, 10:17pm

i’m in the same boat. Bought BTC and it says its processed on Moonpay but nothing has come into my Trust Wallet account.

Eldegradore · April 19, 2021, 10:24pm

I have the same issue. I purchased btc through MoonPay. My transaction is showing as complete and has 2 confirmations on blockchain. I have checked 20 times that the address to receive BTC in my Trust Wallet app matches the address MoonPay sent it to. What can I do? It’s been hours.

SaMp3i · April 19, 2021, 10:38pm

Same issue here buying BTC.
Transaction with moonpay is completed, but still not see coin/transaction in my wallet

Transaction hash

5efe44023972479e9d5e288740f8a150b40f5158076cd0787b16f2cfd8f62bd5

thencrypto · April 19, 2021, 10:42pm

I’m having a similar problem.

I have transferred BTC from Binance to Trust Wallet. The transaction has been confirmed, yet my wallet still says 0 balance.

As you can see here, the BTC has been received in theory: bc1qjm6gaqztml7gsw7tcglr34c029etkh0xfdgdvq

Please help.

Many thanks

jfried1016 · April 19, 2021, 10:42pm

I transferred bitcoin to my wallet and it’s not showing up. Can someone please take a look into this for me?

Stijnmr · April 19, 2021, 10:43pm

Same situation as everyone here. Sent BTC, shows confirmed and sent , but nothing in my trust wallet as of yet.

Bimalgautam94 · April 19, 2021, 10:47pm

Same I purchased BTC from moonpay transaction was completed and they also charged my card but I still have not received any BTC…

Bimalgautam94 · April 19, 2021, 10:49pm

Bought 400 worth of BTc yesterday from moonpay transaction is completed and they charged money from my card too… still I haven’t received any BTC SOMEBODY please help me…

Vof4ik · April 19, 2021, 10:53pm

Same issue. Bought BTC and ETH and neither appear in the wallet, however processed long time ago already.

Mhsempere8 · April 19, 2021, 10:54pm

Still waiting for my coins as well. Wtf this really does suck. Idk what to do.

Natdaddy · April 19, 2021, 11:03pm

Same issue as everyone else. Sent BTC from binance and have received it in my wallet yet?

Xerxes127 · April 19, 2021, 11:25pm

Same issue. Bought BTC and hasn’t yet appeared in my wallet. I’ve tried switching between VPN, Mobile network & wifi. I see that a lot of other people have the same problem. Let’s hope it gets fixed soon.

Hegemon · April 20, 2021, 12:27am

I transferred BTC from coinbase which was confirmed but I didn’t receive in the wallet? Help please or credit the coins to the account. The address is correct.

jinzaurr · April 20, 2021, 12:32am

Same issue as everybody here. Sent BTC to the wallet, checked blockchain and its confirmed, but still nothing on Trust Wallet.

afacelessbaby · April 20, 2021, 12:33am

Same issue as well sent BTC and BNB to wallet, both confirmed and not appearing wallet

heidinyx · April 20, 2021, 12:50am

Same issue here, transferred BTC from Coinbase 7 hours ago and it’s been confirmed on the blockchain but Trust Wallet shows nothing!

Headbanginhippie · April 20, 2021, 1:14am

Same issue here. Charged my card and no coins I don’t know what’s going on. Please send help ASAP

Bitcoindyl · April 20, 2021, 1:19am

Same man transferred bitcoins, everything confirmed, no coins I just have no idea what to do at this point and really wish I wouldn’t have even used this platform.

Adz20 · April 20, 2021, 1:21am

Got the exact same issue. Been 16 hours now VERY frustrating. Missed out on big gains already.

Tucal · April 20, 2021, 1:39am

Sent bitcoin and it has been confirmed on the other end for some time and still empty wallet.