BTC balance not reflecting in my trust wallet account after swap

Made a swap today from Ethereum to BTC, there was a positive confirmation of the swap but my BTC balance isn’t reflecting.


Hello @Leinad_Gabriel
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)

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same thing happen to me, i made a swap but i cant see the ETH balance just yet andits been like 30 minutes

is it possible to check my transaction?
trans hash: 232971d3874a535d9d78bbbd1a8852bd20a1b8511f829c7c161489cc602bb469

@Jaron77 The swaps aren’t instant, they take a while.
Your transaction hash shows it was successful so you’d surely get your ETH

thanks a lot for the confirmation, was just a it worried because it was more than an hour ago…
i’ll be patient and wait for it
thanks !

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@Jaron77 Just checked that you received it already.

thanks A lot Tobi, indeed it had arrived
apologies for the Panic attack :slight_smile:

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Hi Team, I made a swap from USDT To Etherium but my etherium balance is still not reflecting. Its been more than 2 hours. Transection history is showing success

Can you pls check with this hash 0xef5f59fd0a3b883441ef490a37bb970f6b59f445ba0059d038d035c107043657

@Ajaybhat The swaps aren’t instant, please be patient.

Hello! I transferred BTC from Binance to a wallet, it says that the transaction was successful but the balance shows 0, two hours have passed and the balance has not changed. you can check please?

@JackYo Do you have a transaction hash for the transfer ?

Yes please -


@JackYo Can you try using the troubleshoot guide below:

thanks for the advice. but I did all this and nothing helps. what could be the problem? Will my coins disappear?

You know, in the main menu of the application my balance is shown, but when I want to transfer it says that the BTC balance is 0

@JackYo You can try to reimport your wallet first and see if that works.

I just did it through icloud and everything is the same… :sneezing_face: :sneezing_face:

I really ask you to help me somehow. This is my first time doing this and I need to take them off for treatment. please check again

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